Shipping Policy

Shipment Rates

Shipping rates will vary based on time, weight and location. LYDA Collective’s payment system will calculate the shipping rates and include them in the total cost of your purchase. Otherwise, you can calculate the shipping rates at Canada Post to receive quotes.

LYDA Collective also provides the option for locals to arrange to pick up products to avoid paying delivery costs!

Shipment Processing

  • All orders will be processed and shipped within 1-2 business days.
  • LYDA doesn’t ship on Saturdays, Sundays or Holidays.
  • LYDA will send your tracking number information via email once your order has been shipped.
  • Orders over $150 will be shipped with “Signature Required” unless otherwise specified.
  • LYDA ships to North America, Europe, Argentina, Australia, Brazil, Chile, India, Japan, New Zealand, Russia, South Africa, Taiwan, Turkey and United Arab Emirates.

Shipments Outside of Canada

All customers residing in countries outside of Canada will need to pay duties and taxes on all shipments. Please see LYDA Collective’s Return Policy and Privacy, Security and Payment Policy for more information regarding duties and taxes.

Damaged Shipments

Please email to submit a claim or for any other problems or concerns with shipping.

Can you Gift Wrap my order?

Unfortunately, LYDA Collective is unable to gift wrap at this time. We apologize for any inconvenience.

Confirmation of Shipment

Once your order has shipped, you will receive a confirmation email with the tracking number and a PDF invoice .